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Delivery Information

Introduction: At Firstway.in, we are committed to ensuring a seamless shopping experience, including prompt and reliable shipping and delivery services. This page outlines all the essential information you need to know about our shipping and delivery policies.

Shipping Information:

  1. Shipping Locations:

    • We offer shipping to customers across India and aim to reach you wherever you are.

  2. Shipping Methods:

    • We provide several shipping options for your convenience, including standard, expedited, and express shipping. The availability of these options may vary depending on your location.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight, size, and destination of your order. You can estimate the shipping cost during the checkout process.

  4. Estimated Delivery Times:

    • Delivery times depend on your location. Here are approximate delivery times:
      • Rest of India (Except North East and J & K): 4-7 days
      • Metro Cities: 2-5 days
      • North East and J & K: 5-8 days

  5. Order Tracking:

    • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real-time.

Delivery Information:

  1. Delivery Partners:

    • We collaborate with trusted delivery partners to ensure safe and timely delivery of your orders.

  2. Delivery Process:

    • Our delivery partners will make multiple attempts to deliver your package. If you are unavailable, they may leave a delivery notice or contact you for further instructions.

  3. Delivery Confirmation:

    • You will receive a delivery confirmation email once your order has been successfully delivered to your specified address.

Returns and Refunds:

  1. Return Policy:

    • If you are not satisfied with your purchase, please review our Return Policy for detailed instructions on how to initiate a return.

  2. Refunds:

    • We aim to process refunds promptly once we receive and inspect the returned items. For more information, please visit our Refund Policy.

Contact Information:

If you have any questions or need further assistance regarding shipping and delivery, please don't hesitate to contact our customer support team at info@firstway.in or whatsapp and call us at +91 96550 96555.

Conclusion: We understand the importance of receiving your orders in a timely manner, and we strive to make your shopping experience with us as smooth as possible. Thank you for choosing Firstway.in.